Mail your return/exchange to:
Higher Vibes Apparel
310 Jefferson St.
Lafayette, LA 70501
All returns require a receipt or proof of purchase.
All returns or exchanges must be made within 60 of purchase. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable).
Gift cards are non-returnable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
It may take some time before your refund is officially posted. If you haven’t received a refund 3-5 days after returning your item, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.
We only replace items if they are defective or damaged. If you need to exchange a purchase for the same item, send us an email at email@example.com and send your item to: 310 Jefferson Street, Lafayette, LA, 70501, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return in the form of a discount code or gift card. Once the returned item is received, discount code or gift card will be emailed/mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product, you should mail your product to: 310 Jefferson Street, Lafayette, LA, 70501, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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